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Customer Support

We are always happy to answer any questions you may have. To make things quicker and easier for you, please check the articles in the footer section where you may find your query answered. If you cannot find the answer you're looking for, or feel you would like some further assistance, then please call our friendly and helpful customer support team.


How can I track my order?


In the event that we have representatives in your area, the representative’s information and the time of delivery will be sent to you, but in the event that there is no representative in the desired area, your shipment number will be sent to the e-mail.

How can I contact the store?


 You can contact us at any time and anywhere by sending an e-mail to us or by direct chatting, and you will be answered if the messages sent by you are received


What are your delivery options?


 We are working on developing the store and expanding to more speakers to be delivered and delivered by a representative of the Canon store to ensure that the product arrives in the best condition and customer satisfaction is ensured, but in the event that we do not have representatives in your area, it will be sent through the shipping companies and the tracking number will be sent to you


Do you offer international delivery?


​Currently, there is no international delivery, unless the customer desires international delivery, then a shipping fee will be charged to the customer after approval is obtained by e-mail


How do I return an item?


You can send an email through customer service, and the representative will be sent and the product will be returned according to the return policy


What is the store's return policy?


In the event that a request was received that contradicts the customer’s request or it is not as it is in the picture on the Bugaty store for the product, or in the event that it is proven that the products are not original within 48 hours of receiving the request, the customer service will be contacted and the representative will be sent to you and the product will be returned after Confirm the note sent to the store

عربي



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